Job Description
Data Management, Validation and Integrity
- Pull and load daily statement from provider, partners, and internal transaction details
- Execute rigorous daily, weekly, and monthly reconciliation protocols
- Design and optimize the framework for daily, weekly, and monthly reconciliation protocols
- Lead end to end Cash Flow & Fund Movement Analysis to monitor the end-to-end lifecycle of fund movements
- Proactively troubleshooting unsettled or stuck transactions and initiating immediate escalation paths to technical or financial stakeholders to ensure resolution within defined Service Level Agreements
- Addressing anomalies and discrepancies per transaction using proper channel
- Translate historical transaction pattern and behaviors into beneficial information
- Open and follow up tickets with provider, partners, merchant, both internal and external counterparties on discrepancies
- Prepare daily recon dashboard and exception report to the lead
- Provide transaction data needed from counterparties
- Support data for internal and external Audit
Dispute Management
- Conduct root cause analysis to investigate any transaction dispute
- Liase with internal departments and external stakeholders to ensure smooth financial operations and resolve escalated issues
- Provide transaction data requested from counterparties
- Support data for internal and external Audit
Margin and Fee Calculation
- Conduct rigorous validation of margin applications and service fee calculations to ensure that client billings reflect current contractual terms and negotiated discounts
Financial Reporting and Month end Close
- Provide Finance team with accurate transaction amount for financial month end closing
Process Optimization
- Identify manual bottlenecks in the daily/weekly reconciliation cycles and lead the transition toward automated solutions
Procedure Administration and Governance
- Author and maintain the Standard Operating Procedures (SOPs) for all reconciliation activities and ensure it is updated
Requirements
- 3–5 years of experience in corporate operations, corporate banking, or financial operations in fintech or bank
- Hands-on experience with bank reconciliation, cash management, and payment processing
- Extremely meticulous and process-driven — able to spot discrepancies in large data sets and flag issues proactively
- High sense of urgency — comfortable operating at a fast pace with tight daily deadlines
- Proficient in Excel / Google Sheets for reporting and data management
- Strong written communication skills — able to write clear, structured SOPs and reports
- Comfortable working in a startup/scaleup environment with evolving processes
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
We're a B2B Payment SaaS with a vision to democratize and modernize payments for businesses across the region. With us, clients will need to integrate only once (thanks to our low code and no code approach) and it'll future proof their business! One integration that covers top 10 banks, top 5 e-wallets, top 5 BNPL for payment in; payment out to >100 banks and e-wallets and everything in between.
