Job Description
We are a fast-moving parenting company in Indonesia, creating trusted products for families across skincare, personal care, nutrition, and more. Our product portfolio is growing rapidly, and we need a QA Lead to ensure every launch meets the highest safety and compliance standards. This role is critical to scaling our business without compromising quality.
What You’ll Own
- Quality Systems & Compliance: Build, implement, and monitor QA protocols across cosmetics, personal care, and Pangan & Supplement categories, ensuring full BPOM and IFRA compliance.
- Vendor & Manufacturing Quality: Lead audits, drive CAPA plans, and strengthen partnerships with tollers, suppliers, and packaging vendors.
- Production & Release Control: Oversee batch release approvals, incoming goods inspections, and in-process quality checks.
- Issue Resolution & Prevention: Lead root cause analysis on product complaints and implement preventive quality improvements.
- Team Leadership: Manage and mentor QA associates, fostering a culture of ownership and precision.
What Success Looks Like (6–12 Months)
- Standardized QA SOP rolled out across all categories and suppliers.
- First Pass Yield improved by at least 15% from baseline.
- Average QA release approval cycle reduced to ≤3 working days.
- 100% regulatory compliance with zero BPOM or IFRA rejections.
- All active tollers and packaging vendors audited and meeting agreed quality standards.
Requirements
You’re a Fit If
- You have 6–8 years’ QA experience in FMCG, cosmetics, or food/supplements manufacturing.
- You’ve led quality teams while still being hands-on in critical checks and problem-solving.
- You work with precision, urgency, and a solutions-first mindset.
- You thrive in a fast-paced, high-growth environment with evolving priorities.
- You take ownership for results, not just tasks, and welcome constructive challenge.
How We Work
We move quickly, prioritize learning over ego, and expect every team member to own outcomes end-to-end. We collaborate closely but give autonomy to those who deliver. Mistakes are learning opportunities when followed by rapid correction.
Seniority & Scope
Team Lead (player-coach). Reports to Head of Product Development. Cross-functional scope with internal teams and external manufacturing partners.
Tips Menjaga Diri
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Imagine a career where you play a pivotal role in ensuring the success and bright future of 80 million children in Indonesia. Tentang Anak is not just a company; it's a mission, a movement, and an opportunity to be part of something truly extraordinary.
Tentang Anak, at its core, is driven by a mission to advance the well-being and development of 80 million children throughout Indonesia. Founded by a team of experts, including pediatricians, child psychologists, and early childhood educators, we are steadfast in our commitment to supporting children with the most reliable education and products. From educational tools (e.g., applications, books, flashcards, puzzles) to essential skincare, Tentang Anak aims to accompany and provide the best solutions for parents and their children, from the moment they wake up until they fall asleep.
Our products are the one and only in Indonesia that are developed by experts, backed by science, and offered at affordable prices. We are humbled by the love our products receive from parents, consistently ranking our Educational Tools and Skincare highly on e-commerce platforms, making them best-sellers. We will continue to innovate and provide better solutions for parents at every step of their journey. We are dedicated to creating a brighter, healthier, and happier future for the children of Indonesia.
Our employees, whom we call TAmily, are a group of relentless and passionate individuals who share the same mission and ambitions. Are you ready to join us in this mission?
