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Product Support (Surabaya)

PT Sentra Vidya Utama (SEVIMA)

Actively hiring 1h ago

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Job Description

 Apa yang Akan Anda Lakukan:

  • Mempelajari secara mendalam berbagai produk SEVIMA untuk pendidikan tinggi
  • Membuat panduan penggunaan dan dokumentasi produk yang user-friendly
  • Memberikan training dan workshop kepada pengguna
  • Menangani pertanyaan dan kendala teknis dari pelanggan
  • Berkolaborasi dengan tim product untuk peningkatan kualitas produk
  • Menganalisis feedback pengguna untuk pengembangan produk
  • Membuat konten edukasi dalam berbagai format (video, artikel, infografik)

Mengapa Bergabung Dengan Kami?

  • Kesempatan belajar multiple products dan teknologi terkini
  • Program mentoring intensif dari senior specialists
  • Clear career path menuju Product Specialist atau Product Manager
  • Exposure ke berbagai stakeholders (developer, product manager, customer)
  • Training dan sertifikasi berkelanjutan
  • Medical coverage yang komprehensif
  • Lingkungan kerja yang supportive dan kolaboratif

Benefit Anda:

  • Makan siang
  • Working equipment (Laptop)
  • Reward cuti
  • Annual bonus & insentif dinas
  • Program continuous learning
  • Jam kerja Senin - Jumat (08.30 s/d 16.30 WIB)

Requirements

Kualifikasi yang Kami Cari:

  • Minimal D3/S1 dari berbagai latar belakang pendidikan
  • Passion kuat dalam teknologi dan pendidikan
  • Kemampuan komunikasi yang excellent (verbal dan tertulis)
  • Kemampuan menulis teknis yang baik
  • Analytical thinking dan problem-solving skills
  • Proaktif dan detail-oriented
  • Fast learner dengan rasa ingin tahu yang tinggi
  • Kemampuan mengorganisir dan multitasking yang baik
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About PT Sentra Vidya Utama (SEVIMA)
Learn More

SEVIMA is the leader of Academic Information System solution in Indonesia, located at Surabaya, East Java, Indonesia. We are the right mixture of the best business analyst and technology specialist, Internationally certified and we have received some International award and recognition from world class technology vendors. Trust only the best for your Information Technology Investment, SEVIMA focus in Education Technology Solution.

We Deliver Benefits

Our aim is to help our clients to achieve their objectives faster and easier. Our young and energetic professionals will ensure you to get a creative & innovative solution for your problems. That's why we do not provide only software, but also solution that in turn will benefit our client. We work close with our client to understand better, what they really needs and wants.

Long Term Relationship

We realized that in order to keep stay ahead at the front-line, companies need to be flexible and dynamic. SEVIMA is fully aware of this and committed to support your company needs in a close long term relationship. Let SEVIMA handle all the complicated things of your technology systems, so you can focus better on your core business and your company growth.

Industry
IT Service And IT Consulting
Location
Surabaya, Indonesia
Company Size
>100 employees