Senior Product Payment Manager
Akar Inti Enterprise
- Full-Time
- Hybrid • Jakarta Selatan
- Rp35.000.000 – 40.000.000
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Job Description
Product Payment Manager is plays a crucial role in shaping and delivering high-quality, scalable, and compliant payment solutions. The role demands a blend of technical knowledge, product strategy, industry insight, and customer focus. This person is a strategic leader and execution driver, ensuring that payment products not only meet client needs but also evolve with market and regulatory demands.
1. Product Strategy & Roadmap
- Define and drive the vision, strategy, and roadmap for payment-related products (e.g., payment gateways, VA, e-wallet integration, QRIS, POS, card acquiring, etc.).
- Conduct market research and competitive analysis to identify trends, user needs, and business opportunities in the payments ecosystem.
- Align product goals with company’s strategic objectives and business targets.
2. Product Design & Development
- Collaborate with engineering, UI/UX, and business analysts to define detailed product requirements (PRD, BRD, user stories).
- Ensure integration with banks, third-party processors, and payment networks is secure and efficient.
- Prioritize feature development based on ROI, customer impact, and feasibility.
3. Stakeholder Management
- Act as the main liaison between business stakeholders (sales, marketing, legal, compliance) and technical teams.
- Work with clients to understand their payment integration needs and translate them into actionable features.
- Maintain close relationships with partner banks, payment networks (Visa, Mastercard), and e-wallet providers.
4. Product Lifecycle Management
- Manage the product lifecycle from ideation to sunset.
- Own the release process, including testing, go-live coordination, and post-deployment support.
- Monitor product performance (technical and business), ensuring SLAs are met.
5. Regulatory & Compliance
- Ensure all payment products comply with relevant regulations (e.g., Bank Indonesia, PCI-DSS, GDPR).
- Work closely with legal and compliance teams to embed security, risk, and regulatory considerations in product design.
6. Performance Tracking & Optimization
- Use data analytics to track product KPIs: transaction volume, success rate, error rate, revenue, uptime.
- Run A/B testing, customer feedback loops, and optimization initiatives to enhance product experience.
7. Team Leadership
- Manage and mentor a team of Associate Product Managers, Business Analysts, Engineer, or Payment Specialists.
- Foster collaboration across cross-functional teams and promote best practices in product management.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Product, or related field.
- Professional certifications preferred: Certified Payments Professional (ETA CPP)
- Minimum 8 years of experience in product management, preferably in payment systems, fintech, or banking.
- Proven track record of launching and scaling payment products.
- Experience working with IT system integrators or B2B technology providers is a strong advantage.
- Solid understanding with payment switch, e-money, payment gateway, acquiring, issuing, POS, and QRIS systems
- Solid understanding of payment ecosystems: card networks, VA, e-wallets, tokenization, settlement, reconciliation.
- Knowledge of APIs, RESTful services, and system integration.
- Experience with Agile/Scrum methodologies and tools (Jira, Confluence, Figma, etc.).
- Familiarity with ISO 8583, EMV, PCI-DSS, OAuth2, etc.
- Data analysis: SQL, Excel, dashboards (Looker, Tableau, etc.)
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Akar Inti Enterprise is an IT solutions company that helps enterprises capture and create market with complete and comprehensive solutions that focuses on digital transformation, product development, and business enhancement. Our team of experts has the experience and expertise to help you achieve your business’ goals and objectives.
We curate and design better solutions that matches your enterprise’s needs for its digital transformation by providing our specialized technology and channeled solutions.
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