Product Owner (POS & ERP)
PT Esensi Solusi Buana (ESB)
- Full-Time
- Hybrid • Tangerang Regency
- Rp9.000.000 – 11.000.000
No Sign Up Required!
Job Description
Product Owners are responsible for ensuring the product meets the needs of the users and the business, managing and optimizing the product backlog in order to maximize the value of the product. Driven by honesty in reporting and empathy for the user experience, they lead product management to identify issues, define roadmaps, manage deadlines, and collaborate with stakeholders through an agile and adaptive approach.
What You’ll Do (Responsibilities)
- Agility in planning and support the creation and maintenance of the product backlog in alignment with defined roadmaps and shifting business priorities.
- Honest reporting of track and report on daily product development progress, maintaining transparency by raising issues or risks as soon as they are identified.
- Translate user stories and business requirements into clear, actionable tasks for developers, collaborating with Product Design and Engineering to ensure user needs are met.
- Assist collaborative integration in coordination with third parties (vendors or clients) for system integration and enhancement activities.
- Participate in User Acceptance Tests (UAT) to validate deliverables before release, ensuring they truly serve the end-user.
- Actively listening in joining internal and client meetings to capture issues, document discussions, and follow up on agreed actions with empathy and precision.
- Conduct requirement gathering, product research, and basic evaluations to support agile product improvements.
Requirements
What Capabilities You’ll Need (Requirements)
- Minimum 2+ years as a Product Owner in software/product development, preferably in POS or ERP systems.
- Bachelor’s Degree in Computer Science, Information Technology, Business, or a related field.
- Experience in POS system development or enhancement, including knowledge of POS calculation logic and API integration.
- Proficient in creating PRDs (and supporting docs such as BRDs/proposals) to align business and technical needs accurately.
- Familiar with go-to-market processes, User testing, and adoption tracking.
- Proficient in Jira (backlog, epics, stories, sprint tracking) and Google Analytics (adoption & user behavior analysis).
- Solid logical thinking with developing strength in problem-solving, prioritization, and agile decision-making.
- Clear and effective communicator, able to collaborate across teams and stakeholders with empathy and professionalism.
- Experience in POS go-live cycles, UI/UX revamp projects, or working within a high-speed Agile/Scrum environment.
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Established in 2018, ESB is Indonesia’s leading restaurant technology company, empowering the food and beverage industry with innovative, integrated, and easy-to-use digital solutions.
Our comprehensive ecosystem enables businesses to seamlessly manage every aspect of their F&B operations—from front-of-house to back-of-house—so they can focus on what truly matters: delivering great experiences and growing their business.
Whether you operate a small food stall, a bustling café, a cloud kitchen, or a nationwide restaurant chain, ESB provides a unified platform that simplifies operations, enhances efficiency, and drives performance.
Today, ESB proudly partners with some of Indonesia’s most prominent and fast-growing brands, including Starbucks, Mie Gacoan, Richeese Factory, Almaz Fried Chicken, and countless viral restaurants, cafés, and coffee shops across the nation.
At ESB, we live by our core values of Honesty, Empathy, and Agility—building technology with integrity, understanding our customers’ challenges, and adapting swiftly to an ever-changing industry landscape.
Join a growing, fast-paced, and dynamic technology company that’s shaping the future of Indonesia’s F&B industry.
It’s time to grow, learn, and make an impact with us.
#GrowingWithESB
