Product or Business Analyst
PT Traveloka Indonesia
Actively hiring 7d ago
- Full-Time
- On-site • Tangerang Selatan
- Negotiable
Min. Freshgrad
No Sign Up Required!
Job Description
In this role, you will:
- Provide technical operations support for internal and external stakeholders of Traveloka products and systems and manage the coordination independently
- Work closely with the product development team, as well as other internal and external teams to provide timely manner and quality support.
- As a technical subject matter expert during the integration process with our partner as well as develop/improve current SOP & business processes
- Receive, analyze, gather more information, prioritize, document, and actively resolve or escalate requests/issues until their resolution with minimum supervision
- Maintain an up-to-date operation process and instructions as well as a product knowledge base for stakeholders
- Able to identify pain point, produce insights and propose tangible, detailed improvement for the products managed
Requirements
To be successful in this role, you should possess:
- Bachelor's degree from a reputable university.
- Computer science or an IT-related major is an advantage, fresh graduates are welcome to apply.
- Extensive work experience in product support or software technical support or having experience/project/technical proficiency is preferable.
- Excellent communication skills (verbal and written) and ability to present concepts/ideas to different types of audiences.
- English language fluency (verbal and written) is required.
- Self-motivated, strong interpersonal skills focus on rapport-building, information gathering, and listening skills.
- Proven analytical & problem-solving skills, with good attention to detail, high curiosity, and structured-thinking processes.
- Strong task prioritization & execution in a dynamic and fast-paced environmen
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About PT Traveloka Indonesia
Learn MoreJoin Traveloka, a trailblazing technology company at the forefront of revolutionizing the travel industry. We are on the lookout for a talented and innovative Product Manager to drive excellence in accommodation supply. If you're passionate about shaping the future of travel products and delivering outstanding user experiences, we want to hear from you!
Industry
Online Travel Agent
Location
Jakarta, Indonesia
Company Size
>100 employees
Culture
Innovative
We strive to constantly pursue innovation of our products and services
Collaborative
Here, we work together to make the dream work
Fast-Paced
Swift in handling new challenges and producing new ideas to improve
