Product Operations Intern
Vidio
Actively hiring 13h ago
- Internship
- On-site • Jakarta
- Negotiable
Min. 3rd Year College Student
No Sign Up Required!
Job Description
- Feedback Management: Gather, give, and communicate feedback to stakeholders (PM, Designers, Engineers, Content, Marketing, etc.) related to product issues, user experience, and improvement opportunities.
- Competitor Analysis: Perform competitor analysis, audit current product experiences, and provide insights to the Product Managers (PMs).
- Operational Support: Assist in operational tasks such as managing product catalogs, subscription configurations, gamification setups, quizzes, virtual gifts, and sticker configurations.
- App Release Support: Help with the app release process, including preparing release summary documents and synchronizing details with the PMs.
- Campaign Setup: Collaborate with external teams (growth, BD, marketing) to set up subscription packages, campaigns, and liveshopping configurations.
- Monitoring and Quality Control: Support daily content monitoring, including VOD uploads, TV programs, and FTA schedules to ensure metadata accuracy and compliance with company standards.
- Sports & Content Tracking: Monitor metadata for upcoming sports events and ensure timely updates.
- Operational Support: Update and manage content status tags, respond to tagging requests, and provide ad-hoc operational support for smooth daily operations.
Requirements
- Currently pursuing or recently completed a degree in Business, Information Systems, Marketing, or a related field.
- Strong analytical and organizational skills with attention to detail.
- Basic understanding of product operations, user experience, or project management concepts.
- Ability to gather insights through competitor analysis and product audits.
- Proficient in Microsoft Office (Excel, Word, PowerPoint) or Google Workspace tools.
- Strong communication skills to work effectively with cross-functional teams.
- Ability to manage multiple tasks and prioritize under tight deadlines.
- Proactive, fast learner, and able to adapt to a dynamic work environment.
- Interest in subscription-based products, gamification, and content management processes is a plus.
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About Vidio
Learn MoreVidio began as a service to empower Emtek's media portfolio, but it has since evolved into a platform that supports SCM, the KapanLagi network, and hundreds of Indonesian content producers.
Industry
Media & Entertainment
Location
Jakarta Pusat, Indonesia
Company Size
>100 employees
Culture
Passionate
Strong belief and efforts are the base to achieve long term success
Integrity
We uphold honesty and virtue in every single product/service we deliver
Innovative
We strive to constantly pursue innovation of our products and services
