Job Description
- Breakdown product features into clear, structured documentation including functional specifications, acceptance criteria, priorities, timelines, and product objectives.
- Engage with users and stakeholders to collect feedback, understand pain points, and gather input for future enhancements.
- Work cross-functionally with UI/UX, Researchers, and Engineers to ensure that developed solutions meet both user and business needs.
- Maintain comprehensive Product Requirement Documents (PRDs), user stories, and feature descriptions to support efficient development and QA processes.
- Manage the product development lifecycle (SDLC) by supporting each phase from ideation, design handoff, and development to testing and release.
- Assist in coordinating User Acceptance Testing (UAT) and Security Acceptance Testing (SAT) with relevant stakeholders to ensure quality and compliance before launch.
- Analyze product usage and feedback post-release to identify improvement opportunities or bug fixes, and plan subsequent release cycles.
- Contribute to go/no-go decisions by evaluation feature readiness and completeness prior to deployment to demo or production environments.
- Proactively communicate status, blockers, and risks to internal teams and ensure alignment on release plans.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
- 3-5 years of experience as a presales, sales engineering, or solution consultant, preferably within a digital product or SaaS environment.
- Familiarity with software development lifecycle (SDLC) and agile methodologies.
- Proficient in documenting product requirements and use cases (PRDs, user stories, acceptance criteria).
- Understanding of product metrics and ability to translate data into decisions.
- Comfortable using collaboration and product tools (e.g., Jira, Notion, Figma, Confluence).
- String analytical thinking and a problem-solving mindset.
- Effective communicator with technical and non-technical stakeholders.
- Detail-oriented, organized, and proactive in following up on task progress.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
ITSEC is one of the leading cybersecurity companies in the APAC region, listed on the Indonesian Stock Exchange (IDX), with over 300 employees across five countries. We deliver end-to-end cybersecurity services and solutions, including Consulting Services, Security Solutions Integration, and Managed Security Services. ITSEC provides continuous IT infrastructure protection against multiplying cybersecurity threats and ensures compliance with increasingly demanding data protection and critical infrastructure regulations. Our expertise has been built over a decade of delivering thousands of high-quality cybersecurity projects, providing cutting-edge solutions in collaboration with world-class technology partners across financial, telecommunications, energy, transportation, manufacturing, and other critical industry sectors. We also have extensive experience in helping our customers with fraud prevention, Operational Technology (OT), and Industrial IoT (IIoT) security.
