Product & Development

As the Product & Development Supervisor, you will play a crucial role in enhancing our menu offerings, ensuring product quality, and driving innovation. You will be responsible for the end-to-end development of new products, from concept to launch, and will work closely with various departments to ensure seamless execution.

Key Responsibilities:

• Product Development: Lead the development of new menu items, ensuring they align with our brand and meet customer expectations. This includes research, concept creation, recipe development, testing, and finalization.
• Market Research: Conduct market research to identify trends, customer preferences, and competitive offerings. Use insights to inform product development and innovation strategies.
• Quality Assurance: Maintain high standards of food quality and safety. Work with suppliers to source high-quality ingredients and ensure consistency across all locations.
• Collaboration: Collaborate with the culinary team, marketing, and operations to ensure successful product launches. Provide training and support to staff on new products and menu changes.
• Cost Management: Monitor product costs and work with suppliers to negotiate favorable terms. Ensure that new products are cost-effective and contribute to profitability.
• Food Production Scheme: Create from WIP, Storage, Handling, and Food Processing standards for new menu.
• Product Performance: Gather and analyze data from ERP on products. Use insights to make necessary adjustments and improve overall products experience and customer satisfaction.