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Product Analyst Intern

AlloFresh

Actively hiring 4min ago

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Job Description

  • Monitor and analyze daily and weekly app metrics to identify trends, anomalies, and improvement opportunities.
  • Conduct issue investigations, including ticket creation for bugs and improvements, and recap/report SKU-related and subsidy-related issues.
  • Maintain reported issues, tracking their status, resolution progress, and post-resolution analysis.
  • Perform thorough root cause analysis of errors and problems to identify underlying issues and implement preventive measures.
  • Support BAU operations by analyzing ongoing issues in ERP and recommending solutions.
  • Maintain and update documentation for the knowledge base and user manuals for AlloFresh features.

Requirements

  • Final-year student or recent graduate in Computer Science, Information Systems, Business, or a related field.
  • Experience with data processing using MS Excel is required; SQL skills are a plus.
  • Strong analytical skills with attention to detail for identifying issues and suggesting improvements.
  • Effective communication skills, both written and spoken, for cross-team collaboration.
  • Ability to work independently while coordinating with multiple stakeholders.
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About AlloFresh
Learn More

Introducing your new friend to fulfill all your daily needs - AlloFresh, supermarket at your doorstep! Established in early 2022, AlloFresh is a joint venture company between Bukalapak, an all-commerce unicorn company, and Trans Retail Indonesia, a giant retail company under CT Corp Group. AlloFresh focuses on providing fast delivery across Indonesia. We offers a wide range of products to meet the diverse needs of our customers.

Industry
E-commerce and Online Retail
Location
Jakarta Selatan, Indonesia
Company Size
employees