Job Description
- Monitor daily system operations and proactively raise any issues that arise.
- Support issue handling, troubleshooting, and coordination with Tech or Ops.
- Conduct field visits and deliver user training (including out-of-town training).
- Assist in implementing new features, processes, or workflows.
- Prepare and update SOPs and supporting documentation.
- Perform data checks and light RCA for recurring issues.
Requirements
- Min Diploma (D3) or Bachelor’s in IT, Information Systems, Logistics, or related field.
- 1–2 years of experience in IT support or warehouse operations.
- Strong Excel skills (VLOOKUP, SUMIF, Pivot).
- Strong problem-solving and communication skills.
- Strong operational understanding and willingness to learn systems quickly.
- Good communication skills and the ability to conduct training.
- Able to work onsite and adapt to dynamic warehouse environments.
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About SIRCLO
Learn MoreSIRCLO is the leading omnichannel commerce enabler in Indonesia. SIRCLO’s mission is to maximise the potential of people and businesses through integrated technology solutions, as a means to enable them to make a leap into the future. SIRCLO’s super ecosystem serves a wide array of stakeholders, including enterprise businesses, small and medium businesses, new retail and micro businesses, as well as millions of end consumers.
For more details about SIRCLO, visit www.sirclo.com.
Industry
Technology Services
Location
Tangerang Regency, Indonesia
Company Size
50–100 employees
Culture
Collaborative
Here, we work together to make the dream work
Respectful
Everyone should be treated with courtesy and professionalism
Innovative
We strive to constantly pursue innovation of our products and services
