Process Excellence Fulfillment Junior Manager
ASTRO
- Full-Time
- Hybrid • Jakarta Barat
- Negotiable
No Sign Up Required!
Job Description
The Fulfillment Process Excellence Junior Manager plays a key role in driving operational improvements across dry warehouses. The role focuses on analyzing, refining, and implementing business processes, ensuring efficient and scalable fulfillment operations. This position requires strong data acumen, implementation swiftness, effective team leadership, and collaboration with daily operations teams to achieve performance targets and operational excellence.
- Strategy
- Define & monitor KPI (Key Performance Indicators) and align with Management and Stakeholder needs.
- Identify opportunities and define strategies for efficiencies in work process and innovative approaches to all ASTRO's Warehouse (Dry).
- Identify opportunities for process improvement within warehouse fulfillment operations.
- Design and implement scalable solutions to enhance operational efficiency and accuracy.
- Lead data-driven projects to optimize key performance areas, including productivity, cost management, and error reduction.
- Manage implementation process to ensure the success of a project.
- BAU
- Conduct relevant research, data analysis, and Implement high-value analyses that will deliver practical insights.
- Define & monitor end to end business process improvement initiatives with targeted results.
- Analyze fundamental problems in Operational and fulfillment based on North Star Metric rate that mainly come from Operational on the ground side and think strategically about the long-term solution and execute it by working together with other stakeholders.
- Coordinates with various business units & vertical Operations to initiate projects/tasks, facilitate cross-functional collaboration to deliver the best possible results, develop, test, and refine business processes/practices.
- Managing Team
- Lead and mentor a team of associates to execute process excellence initiatives.
- Responsible for overall team management, including hiring, goal setting and delegation of work, training and development, coaching/mentoring and completing performance evaluations that are supported by collaboration with stakeholders.
Requirements
Education & Knowledge:
- Bachelor’s degree in Industrial Engineering, Supply Chain Management, Business, or similar fields will be a plus.
Experience:
- Minimum 5 years of experience in operational excellence from a logistic, e-commerce or consultant background.
- Experience leading by influence, and success in being a driver of change in an organization.
- Experience in managing cross-functional teams to perform process analysis, improvement and implementation.
- Proficiency in technical project management with customer focus.
Personal Characteristics:
- A strong leader with an ability to ideate, innovate and implement.
- Strong analytical and problem-solving skills.
- Proactive and results-oriented.
- Excellent communication and interpersonal skills.
- High-energy individual with a can-do attitude and sense of urgency.
- Willing to jump in and work alongside a team of all levels to identify issues and quickly find solutions.
- Quickly adapt in a fast paced environment.
Abilities:
- Strong in analytical skills and familiarity with business process improvement and are a best friend of data.
- Proficient of Lean, Six Sigma, or other process improvement methodologies.
- Strong project management skills.
- Ability to work cross-functionally and manage stakeholder relationships.
- Proficiency to balance process and business point of view
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ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!
