Job Description
Job Description :
As a Process Excellence Associate, you will play a vital role in driving efficiency, productivity, and reliability across various operational processes within Segari’s Operations division. You will be assigned to work on a specific scope of operations as a module owner. Working closely with cross-functional teams, you will identify areas for improvement, develop strategies for optimization, and implement initiatives to enhance overall performance.
A. Operational Process Design & Development:
- Analyze current operational processes to identify inefficiencies, bottlenecks, and areas for improvement to achieve company OKR.
- Design and propose a new operational process to enhance the effectiveness of Segari’s warehouse operations.
- Utilize data-driven insights to drive decision-making and measure the effectiveness of process improvements.
B. Project Implementation & Monitoring:
- Lead or participate in continuous improvement projects aimed at enhancing operational efficiency and effectiveness.
- Facilitate process mapping, root cause analysis, and solution brainstorming sessions with cross-functional teams.
- Monitor and track progress of improvement initiatives, providing regular updates to stakeholders and management.
C. Standardization and Documentation:
- Develop and maintain standard operating procedures (SOPs) for key processes to ensure consistency and compliance.
- Create documentation and training materials to support the implementation of new processes or process changes.
- Conduct training sessions to educate team members on updated processes and procedures.
D. Cross-Functional Collaboration:
- Work closely with departments across the organization to understand their unique process needs and challenges.
- Foster a culture of collaboration and knowledge sharing to drive continuous improvement efforts throughout the organization.
- Act as a liaison between operational teams, sharing best practices and promoting alignment with overall business objectives.
E. Product Development:
- Provide business and operational requirements for the product development team.
- Collaborate with the product development team to ensure seamless integration of new warehouse management system products and applications.
- Led product implementation strategies and change management for new product launch
Requirements
- Bachelor's degree in Engineering, Business Administration, Data Science, or related field.
- 1-2 years of experience in process improvement, operational excellence, or related roles.
- Experienced with project management, including planning, execution, and stakeholder management. Consulting experience is highly preferred.
- Strong analytical skills with the ability to interpret data and identify opportunities for improvement.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
- Proficiency in process mapping and analysis tools with a focus on warehouse operations.
- Familiar with Supply Chain frameworks and tools such as Lean Six Sigma, Kaizen, or Value Stream Mapping.
- Certification in Lean Six Sigma or other relevant process improvement methodologies is highly valued.
- Experience or familiarity with product development processes is preferred.
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Launched in 2020, Segari is one of the fastest growing commerce grocery start-ups in Indonesia, delivering fresh produce to consumers around Jakarta, Tangerang, and Bekasi areas.
Founded by Yosua Setiawan, Farandy Ramadhana, and Farand Anugerah, Segari was initiated to help solving Indonesia’s age-old agriculture supply chain issue and a mission to make e-grocery and the end-to-end supply chain in Indonesia to be more efficient and reliable within 15 hours delivery from farm to table.
A seamless grocery shopping experience is consistently being committed by Segari to provide a full range of high-quality groceries across fruit, vegetables, meat and staples categories at the best price.
Within less than 12 months of operation, Segari has achieved over 20 times growth in users, number of platform transactions, and revenues (AC Insights, 2021) while empowering local farmer communities and providing the best quality of fresh produce to support Indonesian moms in providing healthy and nutritious food for their families.
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