People Operations & Development Specialist
Serial
- Full-Time
- On-site • Jakarta Barat
- Negotiable
No Sign Up Required!
Job Description
HR Administration & Payroll
- Manage employee data and HRIS records to ensure accuracy and confidentiality.
- Prepare and process monthly payroll, including overtime, allowances, BPJS, and statutory deductions.
- Maintain SOPs for attendance, time-off, overtime, and offboarding processes.
- Oversee asset issuance, employee letters (contracts, warnings, certifications), and HR documentation.
- Ensure compliance with Indonesian labor law (UU Ketenagakerjaan, PP 35/2021, etc.).
- Draft and manage employment contracts (PKWT, PKWTT) and assist with legal compliance reviews.
- Support in handling disciplinary processes, warning letters, and dispute resolution.
- Maintain structured systems for correspondence, employee letters, and HR documentation.
- Act as the first point of contact for employee queries, grievances, and concerns.
- Promote positive workplace relations and consistent application of company policies.
People Development & Engagement
- Define hard & soft competencies for office, retail, and warehouse employees.
- Develop and implement gap analysis tools to identify training needs.
- Coordinate and deliver onboarding sessions for new hires, ensuring cultural alignment and smooth integration.
- Support the design and execution of training modules (at least 1–2 per quarter).
- Liaise with external vendors, training partners, and consultants to deliver people development programs.
- Contribute to employee engagement initiatives (surveys, team-building, cultural programs).
- Track training participation, feedback, and ROI to continuously improve learning programs.
Requirements
- Bachelor’s degree in Psychology, HR, Management, Law, or related field.
- 3–5 years of experience in HR Operations / Payroll / Compensation & Benefits.
- Strong understanding of end-to-end payroll (salary, overtime, BPJS, PPh21, etc.).
- Familiar with Indonesian labor law (PKWT/PKWTT, PP 35/2021, etc.).
- Experienced in handling HR administration (contracts, employee data, documentation).
- Exposure to employee relations (warning letters, disciplinary cases, etc.).
- Experience or interest in training & people development.
- Strong communication skills; comfortable working with diverse teams (office, retail, warehouse).
- Comfortable speaking in front of groups / acting as MC.
- Detail-oriented and well-organized.
- Proficient in HRIS (Talenta), Excel / Google Sheets.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
At SERIAL, we're not just a retail and distribution company – we're trendsetters, tastemakers, and purveyors of the extraordinary. Based in the vibrant heart of Jakarta, Indonesia, SERIAL is your gateway to a world where style meets substance, where innovation intertwines seamlessly with everyday life.
As the exclusive sole distributor of coveted brands like Corkcicle, Owala, & Baggu in Indonesia, we bring you more than just products; we bring you experiences that redefine the way you live, work, and play.
But SERIAL is more than just a destination for exceptional products – it's a community of like-minded individuals united by a passion for innovation, sustainability, and style. From curated events and workshops to exclusive offers and collaborations, we're here to inspire and empower you to live your best life, one stylish innovation at a time.
Welcome to SERIAL – where lifestyle is elevated, and ordinary moments become extraordinary adventures.
