Partner Operations Specialist
Durianpay
Actively hiring 6h ago
- Full-Time
- Hybrid • Jakarta Selatan
- Negotiable
Min. 1 years of experience
No Sign Up Required!
Job Description
Job description and key responsibilities:
- Conduct thorough KYC/KYB on new and existing customers. This includes reviewing identification documents, proof of address, business registrations & licenses, legal entity document; perform customer due diligence (CDD) and enhanced due diligence (EDD) on high risk customers; regularly assess risk levels; and utilize various sources to perform background checks.
- Collaborate with internal teams to obtain missing or additional information from customers, ensuring compliance with regulatory requirements and internal standards.
- Create a comprehensive KYC assessment report and align with Founders for approval.
- Conduct the end-to-end onboarding process to payment partners and ensure merchant can go live based on SLA.
- Act as the point of contact for payment partners regarding onboarding and updates on new regulations.
- Collaborate with the Compliance team to develop and enhance KYC policies, procedures, and systems to ensure compliance with applicable laws and regulations.
- Maintain accurate and up-to-date records of KYC activities, merchant’s profile and transaction based on risk scoring, and ensure documentation is complete and organized.
- Support internal and external audits by providing relevant KYC documentation and responding to inquiries and requests.
- Collaborate with Legal and Compliance team to monitor new regulation and industry best practices related to KYC and AML (Anti-Money Laundering) procedures.
- Provide training and guidance to internal stakeholders on KYC requirements, processes, and best practices.
Requirements
Requirements:
- 2-3 years of working experience in KYC/merchant onboarding/merchant activation or similar role is preferred.
- A good understanding of law or legal documents will be a plus.
- Experience in Financial Technology or Banking industry will be preferable.
- Solid understanding of KYC principles, AML regulations, and customer due diligence processes.
- Proficiency in using KYC tools and systems for customer verification and risk assessment.
- Familiarity with regulatory requirements, such as FATF recommendations, local AML laws, and global sanctions regimes.
- Strong analytical skills with the ability to assess and interpret complex information effectively.
- Excellent attention to detail and the ability to work with a high degree of accuracy.
- Ability to organize and manage documents collected.
- Strong written and verbal communication skills.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Excellent collaboration and interpersonal skills to work effectively with cross-functional teams.
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About Durianpay
Learn MoreWe're a B2B Payment SaaS with a vision to democratize and modernize payments for businesses across the region. Among our clients are Jiwa Group, Ruangguru, eFishery, etc. With us, clients will need to integrate only once (thanks to our low code and no code approach) and it'll future proof their business! One integration that covers top 10 banks, top 5 e-wallets, top 5 BNPL for payment in; payment out to >100 banks and e-wallets and everything in between.
Industry
Technology & Market Research
Location
Jakarta Selatan, Indonesia
Company Size
1–50 employees
Culture
Collaborative
Here, we work together to make the dream work
Fast-Paced
Swift in handling new challenges and producing new ideas to improve
Driven
We hope to confidently inspire our team to maintain high level of motivation in completing their duties