Operations Manager Health and Beauty Care

Job Description

Operations Manager main tasks are to manage daily operation line smoothly with minimum problem, apply efficient manpower management, and manpower cost, ensure staff serving customers and increase customer service staff time to time, ensure all department at each Line achieve the target, and manage the shrinkage

• Maintain And monitor Human : Ensure all manpower scheduling, and ensure manpower cost still on budget
• Maintain and monitor merchandise : Set up sales floor area based on promotion activity made from marketing and MD Division, include the countermeasure.
• Checking on execution of promotion plan before and after business operation
• Ensure the stock availability as reguler and promotion plan
• Ensure authorized merchandise order
• Maintain and monitor related with finance : Maintain and making plan to achieve the target include the countermeasure to ensure achieve the target
• Maintain and control sales profit at floor
• Maintain and control inputed data match with incoming goods
• Ensure selling product security procedure and product handle physically already follow SOP
• Prepare the weekly sales information, sales promotion review and report of slow moving items
• Do and analyze daily, weekly and monthly sales and promotion review
• Maintain and monitor related asset : Maintain company asset include such as visual merchandise equipment, operational equipment (computer in each department), display equipment (gondola, standing POP)
• Maintain and improve so that existing floor will be materialized with the improvement of merchandise display, placement of POP and price card
• Check the arrangement of backroom and make sure not stock on floor and all stock should arrange and organize properly
• Ensure facility, and cleanliness always do follow the operation SOP
• Maintain customer related with customer service and relationship
• Mantain and monitor PA Zero at department
• To perform any additional tasks and support had instructed to Accomplish the company's goals