Operations Manager

GoVisa (YC S22)

Actively hiring 1d ago

Full-Time
On-site • Jakarta Selatan

Min. 1 years of experience

Rp17.000.000 – 22.000.000

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Actively hiring 1d ago

Job Description

Oversee and manage visa processing operations, ensuring timely and accurate delivery of services.
Develop, implement, and monitor operational processes and workflows.
Lead various departments (e.g., account management, document management, field agent) to ensure seamless coordination.
Identify and address bottlenecks or inefficiencies in the operations, suggesting improvements.
Prepare reports and performance analyses to track operational performance.
Manage team performance, providing training, coaching, and feedback where necessary.
Monitor budgets, resources, and ensure cost-effectiveness in operations.
Ensure the availability of necessary tools and technology for efficient operations.

Requirements

Proven experience in an operations management role, preferably within the visa, travel, or immigration industry.
Strong leadership and team management skills.
Excellent problem-solving abilities and attention to detail.
Ability to work under pressure and handle multiple tasks efficiently.
Strong communication and interpersonal skills to liaise with internal teams and external partners.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred).

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About GoVisa (YC S22)

Learn More

We’re enabling millions of Indonesians to travel abroad effortlessly with the simplest visa application process in Indonesia.

Industry

Travel/Tourism

Location

Jakarta Selatan, Indonesia

Company Size

1–50 employees

Culture

Innovative

We strive to constantly pursue innovation of our products and services

Collaborative

Here, we work together to make the dream work

Fast-Paced

Swift in handling new challenges and producing new ideas to improve