Job Description
- Develop and execute strategies to continuously improve operational efficiency and effectiveness across operational processes
- Manage the change management team, guiding them in creating Standard Operation Procedures (SOP) & Working Instructions to ensure proper E2E warehouse operational flow, also developing and implementing strategies that drive continuous improvement in warehouse operation
- Lead the operational analyst team to analyze operation’s performance metrics such as productivity and cost efficiency, identify performance trends, and provide actionable insights that support decision-making and operational improvements
- Develop and execute strategies to enhance warehouse staff satisfaction and retention, feedback mechanisms, incentives and rewards programs, and career progression
- Act as the intermediary between warehouse staff and management, ensuring clear communication of staff needs and facilitating the resolution of their requests
- Promote changes through training, workshops and creative campaigns to warehouse staff
- Collaborate with departments across the company to brainstorm, plan, execute, and manage projects, ensuring change management efforts are integrated into every phase and aligned with overall operational goals
Requirements
- Minimum of 3-5 years of experience in change management, organizational development, or related roles
- Proven track record in managing projects and teams, with a focus on process improvement, operational efficiency and employees retention & satisfaction
- Strong analytical skills with experience in evaluating performance metrics, identifying trends, and deriving actionable insights to drive operational improvements.
- Excellent leadership and communication skills
- Strong problem-solving skills and a proactive approach to overcoming challenges.
- Understanding of budgeting and financial management related to operational projects is a plus
- Willingness to contribute to various aspects of operational excellence as needed.
- Comfortable managing multiple high-priority projects and adapting to changing demands.
- Proficient Microsoft office & google workspace (Slides, Powepoint) & SQL skills would be plus
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
Launched in 2020, Segari is one of the fastest growing commerce grocery start-ups in Indonesia, delivering fresh produce to consumers around Jakarta, Tangerang, and Bekasi areas.
Founded by Yosua Setiawan, Farandy Ramadhana, and Farand Anugerah, Segari was initiated to help solving Indonesia’s age-old agriculture supply chain issue and a mission to make e-grocery and the end-to-end supply chain in Indonesia to be more efficient and reliable within 15 hours delivery from farm to table.
A seamless grocery shopping experience is consistently being committed by Segari to provide a full range of high-quality groceries across fruit, vegetables, meat and staples categories at the best price.
Within less than 12 months of operation, Segari has achieved over 20 times growth in users, number of platform transactions, and revenues (AC Insights, 2021) while empowering local farmer communities and providing the best quality of fresh produce to support Indonesian moms in providing healthy and nutritious food for their families.
Follow us to know more about job openings and exciting updates on Life at Segari (Instagram: @lifeatsegari)
