Ocean Freight Supervisor
Toll Group
- Full-Time
- On-site • Jakarta Pusat
- Negotiable
No Sign Up Required!
Job Description
Managing Operations:
- Overseeing the entire ocean freight forwarding operations, including shipping, receiving, and tracking of cargo.
- Manage all ocean freight service operations to be efficient and effective to get customer satisfaction.
- Direct ocean freight transportation department operation for the purpose of providing services with established time frame and in compliance with related customers’ requirements.
- Forecasting and planning future cargo commitments and requirements.
- Supervising the ocean freight team and ensuring all operations comply with safety and quality standards.
Negotiating Contracts and Customer Service:
- Collaborating with freight carriers and shipping companies to negotiate contracts and rates.
- Develop relationships with ocean carriers to maximize service and purchase competitiveness.
- Develop/maintain Ocean freight business with good relationship with nomination customer.
- Providing customer service and handling any issues or complaints related to ocean freight.
Coordinating Shipments:
- Ensuring the proper loading and unloading of shipments, and that all procedures are followed.
- Oversee the Ocean department to ensure that all aspects of Export & Import Cargo from booking, pick-up, logging, customer service and invoicing are performed as per company standards by monitoring every shipment.
- Developing and implementing logistics and supply chain strategies to optimize shipping routes and delivery times.
Compliance:
- Maintaining knowledge of relevant laws, regulations, and procedures in the field of ocean freight transport.
Requirements
Technical
- Strong knowledge of global ocean freight forwarding operations.
- Have good relationship with shipping company, coleader, and customer.
- Team work with all division Sales, Custom Broker, Finance.
- Proven expert in using MS Office.
Business
- Experiences in relevant industry: freight forwarding, ocean shipping, export-import.
- Strong reporting and analytical skills.
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At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com What moves you? At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
