MIS Senior Analyst
FLOW- Ethical Credit Management
- Full-Time
- On-site • Jakarta Selatan
- Rp12.000.000 – 18.000.000
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Job Description
1. Analysing client portfolios in detail and providing regular updates of performance and potential improvement areas,
2. Makes recurrent performance and productivity analysis using existing reports in MIS,
3. Prepares an ad hoc analysis for OPS management team upon the request, works with MIS team on preparing the numbers,
4. Provides the OPS management team with regular analytical notes with insights and findings,
5. Collect the status updates from Call Centre Heads and track the plans/ targets achievement,
6. Weekly review on portfolio behavior / health check and analysis on performance trajectory.
Requirements
1. 2 - 4 years of experience in same position
2. Proficiency in databases (creating scripts) using SQL is a must
3. Advanced Excel knowledge is a must
4. Python or Power BI experience is highly desirable.
5. Experience with analysing Dialler productivity is a plus
6. Experience in developing data visualization or analysis applications is highly desirable.
7. Able to communicate and understand in English is a must
Tips Menjaga Diri
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Flow is a credit management company that is transforming the business of unsecured consumer finance through AI technologies and ethical practices in the APAC region.
One-size-fits-all approach of traditional debt collection is limiting for both lenders and borrowers. Hence, redefining debt collection begins with creating personalised, digital-first experiences that help consumers overcome their financial difficulties.
Flow’s data-driven collection strategies have proven, remarkable recovery rates for top financial institutions and technology companies and we have supported over 2.8 million consumers to date.
At Flow, we are committed to promoting ethical debt collection and improving financial literacy through customer education. Headquartered in Singapore, the company launched its first operations in Vietnam in 2016 and has since expanded to Indonesia and India
