Marketplace Analyst
PT XanhSM Green & Smart Mobility
- Full-Time
- On-site • Jakarta Pusat
- Negotiable
No Sign Up Required!
Job Description
- Analyze marketplace performance by monitoring supply, demand, and key operational metrics across multiple regions.
- Identify demand patterns, supply gaps, peak hours, and operational bottlenecks to improve marketplace efficiency.
- Develop forecasts for rider demand and driver supply using historical data and market trends.
- Generate insights and recommendations to improve driver allocation, utilization, and service reliability.
- Monitor marketplace health metrics such as fulfillment rate, acceptance rate, cancellation rate, idle time, and driver productivity.
- Design, build, and maintain dashboards and reports to support daily business decisions.
- Partner closely with Operations, Product, Strategy, and Data teams to develop and execute marketplace optimization initiatives.
- Evaluate the impact of pricing strategies, incentive programs, and operational campaigns through data analysis.
- Conduct ad-hoc analyses to support business growth, strategic planning, and operational improvements.
- Present findings and recommendations to stakeholders in a clear and actionable manner.
Requirements
- Bachelor's degree in Statistics, Mathematics, Economics, Data Science, Engineering, Business Analytics, or a related field.
- 3–5 years of experience in Marketplace Analytics, Business Analytics, Operations Analytics, Supply-Demand Planning, or a similar analytical role.
- Experience in ride-hailing, logistics, e-commerce, on-demand services, or other marketplace businesses is highly preferred.
- Strong analytical and problem-solving skills with the ability to translate complex data into business insights.
- Advanced proficiency in SQL for data extraction and analysis.
- Proficiency in Microsoft Excel/Google Sheets and data visualization tools such as Tableau, Power BI, or Looker.
- Experience working with large datasets and conducting statistical or trend analysis.
- Familiarity with forecasting, supply-demand modeling, and marketplace performance metrics is an advantage.
- Strong communication and stakeholder management skills.
- Ability to work in a fast-paced, data-driven environment and manage multiple priorities simultaneously.
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GreenSM Indonesia: Leading the Way in Sustainable Mobility Solutions
GreenSM Indonesia is part of GSM, an innovative technology firm that offers Vietnam's premier all-electric multi-service platform, now expanding its revolutionary approach to Southeast Asia. We provide reliable and eco-friendly mobility solutions, including electric taxis, motorbikes, and on-demand express services.
Our Mission:
To create a sustainable, green, and convenient transportation ecosystem that empowers communities to embrace a greener, smarter future. We believe in driving positive change and shaping a technologically advanced landscape for everyone.
Key Achievements by GSM in Just One Year:
- Became the second-largest ride-hailing platform in Vietnam, rapidly establishing itself as a leading player.
- Launched a groundbreaking product that has significantly impacted the transportation industry.
- Earned recognition as one of Vietnam's top 10 highlights within its economy.
The Road Ahead:
GreenSM Indonesia is committed to pushing the boundaries of innovation and sustainability in transportation. Join us in our mission to pioneer the future of mobility across the region and contribute to a cleaner, more sustainable environment for all.
Together, we are creating the blueprint for a green and intelligent future.
