Job Description
- Monitor the performance of the outlets’ crews and determine the punishment/rewards accordingly.
- Collect feedback from respective outlets and liaise with the respective internal departments to resolve issues / optimise operational.
- Arrange the shift of the crew according to the demand patterns or special occasions.
- Support the Expansion team to set up and onboard the equipment into new outlets and do kitchen commissioning.
- Support the external brands operating their cloud kitchen outlets in our Hubs by functioning as helpdesk and liaising with the respective internal teams.
- Responsible for overall team management, including hiring, goal setting and delegation of work, training and development, coaching/mentoring, and completing performance evaluations that are supported by collaboration with stakeholders.
Requirements
- Bachelor's Degree in any major.
- Fully understanding of Kitchen operations, handling complaints, staff development, and customer relation.
- Deep knowledge in F&B management
- At least 2 years of experience as Kitchen Supervisor in the F&B industry.
- Have experience leading a team.
- Have warehouse management skills and knowledge of handling fresh products.
- Proficient in Microsoft Excel.
- Have F&B Management skills.
- Good communication and presentation skills
- Critical thinking and problem-solving skills
- High mobility and ability to work mobile
- Able to make decisions under pressure
- Able to set targets and pass them down to team members and ensure their achievement.
- Have data analysis skills with excel, metabase, sheet, etc.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
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