Job Description
- Propose a sales plan for services/business plan (including sales forecasting proposals, future opportunities related to product services sales, and implementation of promotions/pricing campaigns), to support increased sales
- Coordinate with other departments in carrying out client needs assessments (scoping), as a basis for compiling product services proposals
- Compile product services proposals based on the results of needs assessments, for consideration in determining the best form of cooperation
- Coordinate and carry out sales activities to clients (existing and new) including delivering information/presenting product services proposals, negotiating within the limits of authority, sales administration, and monitoring the handover process for completing project services, to achieve the specified sales target
- Coordinate the preparation of schedules and implementation of routine visits to clients, to build relationships, explore information on service needs and seek sales opportunities
- Propose the preparation of contract clauses/agreements with clients, to obtain a form of agreement that is beneficial for both parties
- Foster, build, and manage good relationships with internal and external parties of the company (partners, vendors and customers) including handling customer complaints quickly and comprehensively, to ensure customer satisfaction is met and the ITSEC Team maintains cooperation.
Requirements
- Minimum Bachelors Degree in all majors
- Minimum 7 years in relevant field as Account Management, specifically IT Security field
- Master in B2B/B2G selling skill
- Master in managing customer relationship
- Advanced knowledge in IT Security Products
- Proven professional track-records
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ITSEC is one of the leading cybersecurity companies in the APAC region, listed on the Indonesian Stock Exchange (IDX), with over 300 employees across five countries. We deliver end-to-end cybersecurity services and solutions, including Consulting Services, Security Solutions Integration, and Managed Security Services. ITSEC provides continuous IT infrastructure protection against multiplying cybersecurity threats and ensures compliance with increasingly demanding data protection and critical infrastructure regulations. Our expertise has been built over a decade of delivering thousands of high-quality cybersecurity projects, providing cutting-edge solutions in collaboration with world-class technology partners across financial, telecommunications, energy, transportation, manufacturing, and other critical industry sectors. We also have extensive experience in helping our customers with fraud prevention, Operational Technology (OT), and Industrial IoT (IIoT) security.
