Job Description
- Monitor IT systems, servers, and networks to ensure optimal performance
- Identify, analyze, report, and escalate issues promptly according to established protocols
- Perform routine checks and maintenance tasks to ensure system health
- Document and log all activities, incidents, and resolutions accurately
- Collaborate with the IT support team to resolve issues and improve monitoring processes
Requirements
- Diploma or Bachelor’s degree in computer, information technology, or related fields
- 1-2 years of experience in IT system administration, fresh graduates are welcome
- Strong attention to detail and observational skills
- High level of discipline and the ability to perform repetitive tasks diligently
- Basic understanding of IT infrastructure, including servers, networks, and systems
- Excellent communication and teamwork skills
- Willing to work in a shift-based schedule, including nights, weekends, and holidays
- Willing to WFO in Surabaya
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About Wowrack
Learn MoreWowrack bergerak di bidang Information Technology and Services termasuk dari Cloud, Datacenter/Colocation, Managed Services, System Integrator, Security, Data Backup, Bandwidth Delivery and Internet Service Provider (ISP). Pengalaman kami yang mendalam berakar dari kolaborasi dengan entitas global di lintas industri. Dengan lokasi di Surabaya dan Jakarta, kami melayani seluruh Asia Pacific yang berfokus pada pencapaian keberhasilan mitra dengan menawarkan berbagai solusi unggulan. Untuk detail lebih lengkap, kunjungi: www.wowrack.com.
Industry
IT Services & IT Consulting
Location
Surabaya, Indonesia
Company Size
>100 employees
Culture
Innovative
We strive to constantly pursue innovation of our products and services
Fun
We consider employee's happiness as a part of ours
Collaborative
Here, we work together to make the dream work
