IT Support
Jubelio
- Full-Time
- Hybrid • Jakarta Selatan
- Rp5.500.000 – 7.000.000
No Sign Up Required!
Job Description
We are seeking a proactive and technically capable IT Support to manage and maintain our internal network infrastructure. This role is essential to ensuring seamless connectivity and reliable internet performance across the organization. The ideal candidate is detail-oriented, takes initiative, and has a foundational understanding of networking.
In addition to overseeing network operations, this position also offers a unique opportunity to transition into a DevOps Engineer role. Comprehensive on-the-job training and mentorship will be provided to support your growth in this direction.
Responsibilities:
• Install, configure, and maintain networking hardware including routers, switches, cabling, and wireless access points (APs).
• Monitor network performance, identify bottlenecks or connectivity issues, and implement prompt resolutions.
• Ensure proper documentation of network configurations, IP allocations, and access credentials.
• Provide technical support for office hardware and systems, such as fingerprint attendance devices, printers, and employee workstations.
• Act as the first point of contact for troubleshooting internet and connectivity-related issues.
Requirements
Requirements:
• Basic knowledge of networking principles (e.g., IP addressing, subnetting, DNS, DHCP).
• Experience handling routers or wireless access points in any setting.
• Ability to troubleshoot hardware and network-related issues effectively.
• High attention to detail and a proactive approach to documentation and process management.
• Experience in office network setup and maintenance.
• Exposure to Linux systems or basic scripting.
• Enthusiastic about continuous learning and building a career in DevOps or infrastructure engineering.
Professional Development Path
Upon mastering the core responsibilities, you will be introduced to key DevOps concepts and tools, including:
• Linux server administration
• Docker and container-based environments
• CI/CD pipeline design and management
• Cloud infrastructure (e.g., AWS, GCP, Azure)
• Scripting and automation using Bash, Python, or similar
• You will be mentored by experienced engineers with a clear roadmap to transition into a DevOps Engineer role.
Interested candidates are encouraged to apply and begin a meaningful career journey in IT and DevOps. We look forward to welcoming someone who’s ready to take ownership and grow with us.
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