IT Network Infrastructure Associate
PT Amerta Indah Otsuka
- Contract
- On-site • Jakarta Selatan
- Negotiable
No Sign Up Required!
Job Description
We are seeking a highly skilled and proactive IT OSS (Otsuka Shared Service) Senior Staff to join our IT Department. This role is critical in delivering IT support across the Indonesia Otsuka Group and overseas, ensuring seamless operations through expert-level troubleshooting, infrastructure management, and cybersecurity implementation. The ideal candidate will bring advanced technical know-how, leadership qualities, and a passion for continuous improvement to drive effective and secure IT services. This role demands advanced technical expertise, leadership capabilities, and a proactive approach to problem-solving to support both internal teams and external clients effectively.
- Manage and optimize network infrastructure to ensure high availability and performance.
- Lead troubleshooting efforts for complex hardware and software issues across the organization.
- Provide expert helpdesk support to resolve technical incidents and requests in a timely manner.
- Implement and maintain cyber security measures to protect organizational data and IT assets.
- Coordinate with cross-functional teams to ensure seamless IT operations and service delivery.
- Develop and maintain IT policies and procedures related to infrastructure and system management.
- Assist in project planning and execution, ensuring alignment with organizational goals.
- Foster a culture of continuous improvement and achievement orientation within the team.
Requirements
- Bachelor's degree in Information Technology or a related field.
- Minimum 3 years of relevant experience in IT infrastructure, network systems, and technical support.
- Extensive knowledge of advanced networking concepts and practices.
- Proficiency in troubleshooting complex IT issues on both hardware and software levels.
- Strong background in helpdesk operations, ideally in high-volume support environments.
- Understanding of cyber security protocols and practices.
- Demonstrated leadership abilities and experience in managing teams.
- Excellence in planning and organizing tasks to meet deadlines.
- Strong negotiation skills with the ability to influence stakeholders.
- Strong achievement orientation with a focus on results.
- Effective communication skills in English, both verbal and written.
- Willingness to continuously develop professional skills in line with evolving technologies.
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PT Amerta Indah Otsuka is affiliation from Otsuka Pharmaceutical Co., Ltd with our leading products Pocari Sweat, SOYJOY, ion water, Oronamin C and Fibe Mini. Our philosophy is "Otsuka-people creating new products for better health worldwide". As for now, our Head Office is in South Jakarta and we have two production plants, in Sukabumi and Kejayan. Visit our website and follow our social media to know more about us: Instagram: @otsuka.id Facebook: @otsuka.id Twitter: @otsuka_id For career information please visit our website : www.aio.co.id
