Job Description
- Familiar and able to work with these as mentioned below:
- Windows Server 2012/2016, AD, Hyper-V environment
- Office 365 administration
- Windows 7/8/10 desktop, mobile devices (iOS)
- Networking devices – routers, switches & firewalls
- Backup and anti-virus
- Hardware such as Desktop, Laptop, Printer & Fotocopy machine
- Cloud & SaaS environment
- ITSM Tools (Desktop Central and Service Desk Plus) & MDM
- Able to handle day to day responsiveness of IndoCAD’s Service Desk System
- Experienced in troubleshooting & providing solution for assigned tickets
- Proactive to carries out agreed operational procedures, including network configuration, installation and scheduled maintenance
- Providing ad-hoc support for various engineering software
Requirements
- Background in IT/3-5 years experience in similar industry
- Fluent in English
- Knowledge of Microsoft Power Automate, MS Exchange, Office 365. MS Azure/Cloud Services, CRM & ERP System
- Experience submitting Change Requests (CR) with successful User Acceptance Testing
- Good teamwork & time management
- Knowledge of a security framework such as ISO27001 well regarded.
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About IndoCAD Pty Ltd
Learn MorePT Ingenevo Indo Jaya IndoCAD Pty Ltd is a consulting firm based in Batam, Indonesia. We provide structural and civil engineering services to all regions of Australia and local project, primarily in designing and drafting.
Industry
Civil Engineering
Location
Batam, Indonesia
Company Size
50–100 employees
Culture
Passionate
Strong belief and efforts are the base to achieve long term success
Fast-Paced
Swift in handling new challenges and producing new ideas to improve
Balanced
For us, employee productivity is just as important as their well-being
