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Internal Operation Support
Akar Inti Enterprise
- Full-Time
- On-site • Jakarta Selatan
- Rp10.000.000 – 15.000.000
No Sign Up Required!
Job Description
- Acting as L1 guard for operation, fast escalation to handling customers and third parties.
- Provide technical support to customers and staff, troubleshooting and resolving issues promptly and professionally.
- Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations
- Respond to customer inquiries and complaints in a timely and professional manner
- Monitor system performance and ensure that all systems and processes are running efficiently
- Generate reports, analyze data, and document processes. Provide administrative support to staff as needed.
Requirements
- Bachelor's degree in Business Administration, Operations Management, or a related field
- 2-3 years of experience in operations management or a related field
- Knowledge of business processes and operations
- Ability to analyze data and make informed decisions
- Strong for problem solving and time management skills
- Ability to prioritize tasks effectively and work in a fast-paced environment and adapt to change quickly
- Proven experience in system administration and technical support
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Akar Inti Enterprise is an IT solutions company that helps enterprises capture and create market with complete and comprehensive solutions that focuses on digital transformation, product development, and business enhancement. Our team of experts has the experience and expertise to help you achieve your business’ goals and objectives.
We curate and design better solutions that matches your enterprise’s needs for its digital transformation by providing our specialized technology and channeled solutions.
Visit our website for more information