Job Description
Tentang Anak, a fast-growing company redefining parenting in Indonesia with technology, eCommerce, and content. As our platform scales rapidly, maintaining a reliable and efficient infrastructure is mission-critical. This role will help ensure our systems remain stable, secure, and cost-effective—so families can rely on us every day.
What You’ll Own
- Infrastructure Reliability & Optimization: Maintain backend system uptime above 99.95%, optimize infrastructure cost per active session, and ensure top API endpoints have live latency tracking.
- Build and Deployment Performance: Improve and sustain build deployment speed and production failure rates across all environments.
- Incident Management & Resolution: Respond to and resolve Tier-1 incidents within SLA, conduct root-cause analysis within 48 hours, and maintain readiness for critical system events.
- Knowledge Sharing: Lead internal sharing sessions to upskill the team on infrastructure best practices, tools, and learnings.
- Continuous Improvement: Identify and execute initiatives that enhance system scalability and operational excellence.
What Success Looks Like
- Backend infrastructure uptime consistently exceeds 99.95%.
- Incident resolution SLA met within 60 minutes, with root cause logged in 48 hours for >90% of incidents.
- Infra cost per session reduced by at least 3% quarter-on-quarter.
- Build deployment and staging times improved to meet targets.
Requirements
You’re a Fit If
- You are skilled in site reliability engineering, with 2–4 years of experience maintaining and improving large-scale systems.
- You enjoy solving complex technical problems quickly and don’t freeze under pressure.
- You are comfortable with dynamic priorities and cross-functional collaboration.
- You have strong business awareness and can connect technical work to user and commercial impact.
How We Work
We are a lean, fast-moving team that values ownership, adaptability, and a growth mindset. Priorities shift quickly as we scale, so we look for people who can stay focused while remaining flexible.
Tips Menjaga Diri
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Imagine a career where you play a pivotal role in ensuring the success and bright future of 80 million children in Indonesia. Tentang Anak is not just a company; it's a mission, a movement, and an opportunity to be part of something truly extraordinary.
Tentang Anak, at its core, is driven by a mission to advance the well-being and development of 80 million children throughout Indonesia. Founded by a team of experts, including pediatricians, child psychologists, and early childhood educators, we are steadfast in our commitment to supporting children with the most reliable education and products. From educational tools (e.g., applications, books, flashcards, puzzles) to essential skincare, Tentang Anak aims to accompany and provide the best solutions for parents and their children, from the moment they wake up until they fall asleep.
Our products are the one and only in Indonesia that are developed by experts, backed by science, and offered at affordable prices. We are humbled by the love our products receive from parents, consistently ranking our Educational Tools and Skincare highly on e-commerce platforms, making them best-sellers. We will continue to innovate and provide better solutions for parents at every step of their journey. We are dedicated to creating a brighter, healthier, and happier future for the children of Indonesia.
Our employees, whom we call TAmily, are a group of relentless and passionate individuals who share the same mission and ambitions. Are you ready to join us in this mission?
