Import Operations Associate
Wilopo Cargo
- Full-Time
- On-site • Jakarta Utara
- Negotiable
No Sign Up Required!
Job Description
- Manage import documentation and compliance, ensuring all paperwork (invoices, permits, clearance docs) is accurate and aligns with regulations.
- Coordinate and monitor cargo shipments, including scheduling, tracking, and follow-up with suppliers, freight forwarders, and internal stakeholders.
- Communicate with internal teams (warehouse, finance) and external partners, resolving issues such as shipment delays, discrepancies, or damaged goods.
- Support cargo inventory management, working with the warehouse team to ensure accurate recording of goods upon arrival and dispatch.
- Contribute to operational improvements, by identifying bottlenecks and supporting process efficiency.
- [Nice to Have] Familiarity with HS Code classification and its role in ensuring smooth customs clearance is a strong advantage.
Requirements
- Bachelor’s degree from any major.
- Minimum 1 year of experience in import, logistics, or freight forwarding operations.
- Strong communication and coordination skills to work across teams and external partners.
- Detail-oriented, structured, and responsive in handling shipment-related tasks.
- Problem-solving mindset, especially in time-sensitive situations.
- Comfortable using tools for tracking shipments and managing documents.
- [Bonus] Experience or familiarity with HS Code classification or working alongside a PPJK-certified specialist is an advantage.
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Wilopo Cargo is the leading forwarder company in Indonesia. We help shipment from China or many people used to call it Import. We are here to facilitate all of Your import problems by providing customers with easiest ways, security, and fast delivery. Wilopo Cargo as a forwarding company, was first launched in Indonesia since 2019. Now we have developed and can assist Indonesian people for the import from China. Wilopo Cargo provides Less Container Loaded service (LCL), Full Container Loaded (FCL), and Payment Service in RMB. More than 10 years experienced and has served more than 10.000 customers, we guarantee satisfaction to all of our customer Wilopo Cargo team is rapidly expanding and we constantly hire multitalented people who have passion and drive to become part of a fast-moving and dynamic team.
