Job Description
- Supervise and oversee maintenance as well as support provided to partners during their initial onboarding period.
- Monitor and analyze partner retention and engagement levels, and implement initiatives to ensure sustainability.
- Evaluate team training performance to ensure program effectiveness and identify areas for improvement.
- Review and validate post-training assessment results to ensure knowledge retention and partner competency.
- Oversee training attendance performance and ensure alignment with company performance standards.
- Facilitate regular alignment sessions with stakeholders to update process flows and training materials.
- Prepare, review, and submit periodic reports (daily, weekly, and monthly) to management.
- Monitor and ensure partner scheduling is accurate and coordinated effectively with the operations team.
Requirements
- Bachelor’s degree in Human Resources, Education, or a related field.
- Proven experience in training, partner/employee development, or talent management (minimum 3 years).
- Strong analytical skills with the ability to monitor performance metrics and implement improvements.
- Excellent communication, presentation, and facilitation skills.
- Ability to work collaboratively with cross-functional teams, especially Operations.
- Strong organizational and time-management skills, with the ability to manage multiple priorities simultaneously.
- Proficient in MS Office/Google Workspace and Canva.
- Willing to travel for business purposes or work in the field when required.
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ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!
