Head Server
PT. Sari Bumbu Indonesia
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Job Description
- Lead, train, and motivate the front-of-house team to provide excellent customer service.
- Ensure that all guests receive prompt and courteous service. Address customer concerns and ensure a positive dining experience.
- Oversee the order-taking process, ensuring accuracy and timely delivery of food and beverages.
- Manage the flow of the restaurant during shifts, coordinating between the kitchen and front-of-house staff.
- Maintain high standards of cleanliness, hygiene, and service quality.
- Build positive relationships with customers, addressing feedback and ensuring their satisfaction.
- Develop and manage staff schedules, ensuring adequate coverage during peak hours.
Requirements
- Proven experience in a supervisory or leadership role within the restaurant industry.
- Exceptional customer service and communication skills.
- Ability to lead and manage a diverse team effectively.
- Familiarity with the menu items and ability to guide customers in their selections.
- Quick thinking and adept at resolving issues in a fast-paced environment.
- Strong organizational and multitasking abilities.
- Ability to adapt to changing situations and maintain composure under pressure.
- Understanding of food safety standards and regulations.
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About PT. Sari Bumbu Indonesia
Learn MorePT. Sari Bumbu Indonesia is a spices and herbs company located in Gresik, Indonesia. Our company has been cultivating, procuring, processing, packaging and delivering Indonesian herbs and spices towards manufacturers all over the world since 2008.
Industry
Wholesale Import And Export
Location
Gresik Regency, Indonesia
Company Size
– employees
