General Affairs Helpdesk Intern
Sinar Mas Agribusiness and Food
- Internship
- On-site • Jakarta Selatan
- Negotiable
No Sign Up Required!
Job Description
- Monitoring SmartForm tickets by checking incoming requests, verifying information, and keeping track of ticket progress
- Preparing, broadcasting, and conducting socialization of flyers to Corporate, Upstream, and Downstream teams
- Following up on ticket approvals and making sure each request is processed until it is completed
- Creating weekly and monthly reports, including total ticket volume processed, SLA performance, GA Dashboard updates, summaries of any special issues that occurred
- Escalating any unresolved issues to the Team Lead when needed
- Guiding users on how to properly use the correct SmartForm application or module
Requirements
- Open to all majors
- Commitment to a 6-month internship
- Strong attention to detail and enjoy getting things right
- Good analytical skills
- A proactive and positive attitude, with motivation to take initiative and learn new things
- Comfort working in a fast-paced environment
- Ability to use and excited to learn business process tools (such as SmartForm) and basic applications like Microsoft Office to support daily work
- Basic English skills (reading, writing, and speaking) to communicate clearly when needed
- Able to come up with new ideas and suggest better ways to complete tasks
- Demonstrates good organizational skills to manage tasks well and stay on track
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
Sinar Mas Agribusiness and Food adalah perusahan agribisnis terkemuka dari hulu ke hillir mulai dari penanaman pohon kelapa sawit bersama petani, hingga memproduksi makanan dan energi untuk kebutuhan hari ini dan masa depan.
Secara global, bisnis minyak sawit kami beroperasi di bawah naungan Golden Agri-Resources (GAR). Bersama-sama, kami mengelola produksi dari hulu ke hilir dengan prinsip keberlanjutan sebagai nilai utama yang kami yakini.
