FRONT DESK - BEKASI TIMUR
SEKOLAH BAHASA
Actively hiring 6h ago
- Full-Time
- On-site • Bekasi Regency
- Rp1.500.000 – 2.000.000
Min. 3rd Year College Student
No Sign Up Required!
Job Description
- Serve as the first point of contact for prospective students, parents, and existing students, delivering professional and friendly customer service.
- Handle inquiries via phone, WhatsApp, email, social media, and walk-ins by providing accurate information about programs, schedules, pricing, and promotions.
- Convert inquiries into student enrollments by actively following up with prospective students and recommending suitable programs based on their needs.
- Process student registration, enrollment, payments, and receipts in accordance with company SOPs.
- Maintain accurate and up-to-date student records, attendance logs, and registration documents.
- Support student retention by maintaining good relationships with students and parents, handling basic concerns, and coordinating with relevant teams when needed.
- Coordinate class schedules, tutor availability, and classroom usage to ensure smooth daily operations.
- Prepare daily, weekly, and monthly administrative, sales, and operational reports for the Branch Head.
- Manage branch operational supplies, including stationery, teaching materials, and refreshments.
- Support the planning and execution of branch events, workshops, promotional activities, and student engagement programs.
- Collaborate with the Sales, Marketing, Academic, and HQ teams to ensure smooth branch operations and achievement of branch targets.
- Perform other operational, administrative, and customer service duties assigned by the Branch Head.
Requirements
- Bachelor's degree in Business Administration, Management, Marketing, Communications, or a related field.
- Fresh graduates are welcome to apply.
- Confident in interacting with prospective students, parents, and existing students.
- Strong organizational and multitasking skills with excellent attention to detail.
- Proficient in Microsoft Office and Google Workspace (Docs, Sheets, Slides).
- Ability to work independently, prioritize tasks, and adapt in a fast-paced environment.
- Strong problem-solving skills with a proactive, positive, and service-oriented attitude.
- Ability to handle confidential information with professionalism and integrity.
- Target-oriented and comfortable supporting student enrollment and branch growth.
- Willing to work on weekends and public holidays based on branch operational schedules.
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About SEKOLAH BAHASA
Learn MoreSekolah Bahasa is a growing language-learning ecosystem committed to empowering learners through practical, engaging, and community-driven programs. We combine international best practices with local insight to deliver meaningful outcomes for students of all ages.
Industry
Education
Location
Jakarta Selatan, Indonesia
Company Size
– employees
Culture
Innovative
We strive to constantly pursue innovation of our products and services
Balanced
For us, employee productivity is just as important as their well-being
Fun
We consider employee's happiness as a part of ours
