Field Engineering

Sinar Mas Agribusiness and Food

Actively hiring 1d ago

Full-Time
On-site • Jakarta Selatan

Min. 1 years of experience

Negotiable

No Sign Up Required!

Actively hiring 1d ago

Job Description

Install different components of the Vulcan AI system covering but not limited to, Cameras, Servers, Wifi router.
Follow steps in the Installation Manual to complete the installation and testing
Provide user training by using the Training Manuals provided
Once the system is deployed, provide routine support to the client for simple issues
For complex issues, coordinate with Product team to find the correct resolution
If needed, make field visits to replace parts and/or upgrade components
Serve as company liaison with customer on administrative and technical matters for assigned projects
Interpret customers' needs and clarify if the responsibility for problem solution falls to sales personnel, customer support reps or engineers
May include aspects of field support like system hardware and software, PCs, and networking/wireless networking

Requirements

Bachelor’s degree or Diploma in IT or a related field.
2-5 years experience in IT support
Fluent Bahasa speaking (mandatory)
Basic English knowledge
Experience in installing CCTV systems will be a plus
Basic problem-solving and debugging skills.
Strong communication and collaboration skills.
Ability to work in a fast-paced, dynamic environment.
Experience in installing and supporting hardware and software applications.
The candidate will need to travel to different parts of Indonesia to carry out Vulcan’s AI system deployment
Willing to travel around mill/plantation/refinery

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About Sinar Mas Agribusiness and Food

Learn More

Sinar Mas Agribusiness and Food adalah perusahan agribisnis terkemuka dari hulu ke hillir mulai dari penanaman pohon kelapa sawit bersama petani, hingga memproduksi makanan dan energi untuk kebutuhan hari ini dan masa depan.

Secara global, bisnis minyak sawit kami beroperasi di bawah naungan Golden Agri-Resources (GAR). Bersama-sama, kami mengelola produksi dari hulu ke hilir dengan prinsip keberlanjutan sebagai nilai utama yang kami yakini.

Industry

Food & Beverage

Location

Jakarta Pusat, Indonesia

Company Size

>100 employees

Culture

Respectful

Everyone should be treated with courtesy and professionalism

Collaborative

Here, we work together to make the dream work

Integrity

We uphold honesty and virtue in every single product/service we deliver