Job Description
- Monitoring the company's accounts receivable and collecting a list of overdue receivables.
- Visiting customers and collecting outstanding payments.
- Negotiating payment plans, such as installment options.
- Using credit bureau data, postal information, internet searches, and other tools to locate customers who have moved or changed their phone numbers.
- Keeping records of contacts and attempts to reach delinquent customers.
- Resolving customer issues and complaints related to collections.
- Preparing regular reports on the status of unpaid accounts.
- Collecting receipts for fully paid and pending payments.
Requirements
- At least have 2 years experience in Field Collector
- Domicilie in Bogor City > Good understanding about follow up customer overdue handling
- Have a good skill to handling customer by visit, education payment customer, able tracking customer and unit if customer and unit skip
- Give report visit and discuss result follow up customer to user
- Have sertificate collection SPPI more prefere
- Good communication and negotiation skill
- Have motorcycle and drive license C (SIMC)
- Can join ASAP
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Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services.
In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.
