Job Description
Key Responsibilities
- Handle Fiducia registration and submission processes, including document preparation, monitoring submission status, and coordinating with notaries and relevant parties to ensure timely completion
- Manage insurance submissions, policy issuance, endorsements, and claim-related documentation with insurance partners
- Support daily operational and administrative activities related to EV financing transactions
- Analyze, monitor, and manage operational data accurately and in a timely manner
- Maintain and organize customer, dealer, insurance, and financing documentation to ensure completeness and compliance with internal requirements
- Coordinate with internal departments and external partners (dealers, notaries, insurance companies, and service providers) to support business operations
- Monitor the completeness of loan documentation and follow up on outstanding documents from dealers and customers
- Prepare operational reports, transaction summaries, and performance tracking reports for management review
- Support vehicle disbursement, BPKB administration, and document tracking processes
- Ensure all operational processes comply with company policies, SOPs, and regulatory requirements
- Assist in troubleshooting operational issues and coordinate resolution with relevant stakeholders
- Perform other administrative and operational duties as assigned by management
Requirements
Requirements
- Minimum 1 year of working experience as an Administrative Officer or Admin Staff
- Proficient in Microsoft Office applications, particularly Excel and Word
- Strong administrative, data management, and documentation skills
- Detail-oriented, organized, responsible, and possess good communication skills
- Familiarity with the electric motorcycle industry is an advantage
Tips Menjaga Diri
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Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services.
In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.
