Job Description
Working Arrangement: Monday - Friday 8:00 WIB - 17:00 WIB (40 hours/week)
Off-Day: Saturday - Sunday
About Us:
We are partnering with an innovative e-commerce business dedicated to delivering exceptional customer experiences and driving online growth. The team is collaborative, flexible, and thrives in a dynamic remote environment.
We are seeking an E-Commerce Virtual Assistant. This role covers e-commerce management, graphic design, customer engagement, social media, and admin tasks. Ideal candidates are fluent in Chinese, skilled in Lazada, Shopee, Carousell, and Telegram, with a strong eye for design and digital communication.
Key Responsibilities:
E-commerce & Customer Engagement
- Manage and update product listings on platforms such as Lazada, Shopee, and the company website
- Ensure accurate pricing, stock levels, and product descriptions
- Respond promptly to customer inquiries via ecommerce and other platforms during working hours
- Engage actively with customers to secure purchases and upsell products
- Track store performance, handle order-related reports, and support procurement and vendor coordination
Administrative Support
- Maintain and organize internal digital files, menus, pricelists, communication logs, and reports
- Coordinate with internal teams to support operational and customer-related needs
- Document customer interactions, inventory updates, and administrative tasks accurately
Requirements
- Proficient in English and Chinese (reading, writing, speaking)
- Experience with Lazada, Shopee, and e-commerce workflows
- Proficient in Canva, Adobe is plus
- Understanding of SEO best practices for product listing optimization
- Excellent customer service and communication skills
- Highly organized, detail-oriented, and capable of managing multiple priorities
- Self-driven, dependable, and able to work independently while meeting deadlines
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
At Reemotely, we connect businesses with top-tier virtual professionals, helping companies build agile, scalable teams without the overhead costs. Our remote talent solutions empower businesses in Singapore to grow efficiently, adapt quickly, and stay competitive by tapping into global expertise.
