Director of IT Operations
Geek Hunter
- Full-Time
- On-site โข Jakarta Pusat
- Rp60.000.000 โ 80.000.000
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Job Description
About the company
Geekhunter is hiring on behalf of our client, a leading provider of data management infrastructure, cloud services, data warehouses, and analytics platforms with a global presence.
Job Responsibilities:
- Act as the primary liaison for clients, fostering strong relationships and ensuring client satisfaction.
- Collaborate closely with clients to identify their requirements, resolve concerns, and deliver customized solutions.
- Apply expertise in networking, O365, and Active Directory to guide team operations effectively.
- Manage escalated issues promptly and efficiently.
- Oversee projects related to IAM operations, ensuring timely and successful execution.
- Coordinate with cross-functional teams to achieve project goals and deliverables.
- Proactively identify and mitigate project risks to ensure seamless execution.
- Drive initiatives for continuous improvement to enhance operational workflows and service quality.
- Contribute to strategic plans for scaling operations and integrating emerging technologies.
- Prepare and present regular operational and project status reports to senior management.
Requirements
Job Requirements:
- Bachelorโs degree in Information Technology, Computer Science, Business Administration, or a related field; relevant certifications are a plus.
- Minimum of 15 years of experience in IT operations or service delivery, including at least 3 years in a leadership role.
- English Communication Skills is Mandatory
- Proven experience managing IAM helpdesk teams is highly preferred.
- Knowledge and exposure to networking, O365, and Active Directory are advantageous.
- Strong leadership skills with a demonstrated ability to manage and motivate teams.
- Excellent communication and client relationship management skills.
- Proficiency in project management methodologies and tools.
- Analytical and problem-solving skills, with a focus on process optimization and operational excellence.
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Established in July 2013, Geekhunter evolved from ๐๐ง๐๐จ๐ง๐๐ฌ๐ข๐'๐ฌ ๐๐ข๐ซ๐ฌ๐ญ ๐๐ ๐๐๐๐ซ๐ฎ๐ข๐ญ๐ฆ๐๐ง๐ญ ๐๐จ๐ง๐ฌ๐ฎ๐ฅ๐ญ๐๐ง๐ญ to ๐ ๐ ๐ฎ๐ฅ๐ฅ ๐ ๐ฅ๐๐๐ ๐๐ ๐๐๐๐ซ๐ฎ๐ข๐ญ๐ฆ๐๐ง๐ญ ๐๐จ๐ง๐ฌ๐ฎ๐ฅ๐ญ๐๐ง๐ญ, across all roles, all fields, and all industries, not just IT. With more than 10 years of experience and an extensive database of over ๐๐๐ ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐๐ ๐ญ๐๐ฅ๐๐ง๐ญ๐ฌ, Geekhunter has been helping ๐ฆ๐จ๐ซ๐ ๐ญ๐ก๐๐ง ๐๐๐ ๐๐จ๐ฆ๐ฉ๐๐ง๐ข๐๐ฌ from Indonesia, Singapore, Malaysia, Australia, and South Korea to hire the right talent faster. ๐๐ฎ๐ซ ๐๐๐ซ๐ฏ๐ข๐๐๐ฌ: โจ Headhunting โจ Recruitment Process Outsourcing (RPO) โจ Project-based Hiring โจ Mass Hiring (MT Program) โจ In-house Recruitment Training โจ Vendor Connecting โจ Tailored Solution ๐๐ฎ๐ซ ๐๐ฑ๐ฉ๐๐ซ๐ญ๐ข๐ฌ๐: โณ ๐๐๐๐ค๐๐๐๐: Finding the right Tech Experts for your team ๐๐ฐ๐ง๐ต๐ธ๐ข๐ณ๐ฆ ๐๐ฆ๐ท๐ฆ๐ญ๐ฐ๐ฑ๐ฆ๐ณ (๐๐ณ๐ฐ๐ฏ๐ต๐ฆ๐ฏ๐ฅ, ๐๐ข๐ค๐ฌ๐ฆ๐ฏ๐ฅ, ๐๐ถ๐ญ๐ญ๐ด๐ต๐ข๐ค๐ฌ, ๐๐ข๐ค๐ฉ๐ช๐ฏ๐ฆ ๐๐ฆ๐ข๐ณ๐ฏ๐ช๐ฏ๐จ, ๐๐); ๐๐ฆ๐ด๐ต๐ช๐ฏ๐จ & ๐๐; ๐๐ณ๐ฐ๐ฅ๐ถ๐ค๐ต, ๐๐ณ๐ฐ๐ซ๐ฆ๐ค๐ต & ๐๐ฆ๐ด๐ช๐จ๐ฏ (๐๐ณ๐ฐ๐ฅ๐ถ๐ค๐ต ๐๐ข๐ฏ๐ข๐จ๐ฆ๐ณ, ๐๐ณ๐ฐ๐ซ๐ฆ๐ค๐ต ๐๐ข๐ฏ๐ข๐จ๐ฆ๐ณ, ๐๐๐๐); ๐๐ญ๐ฐ๐ถ๐ฅ, ๐๐ณ๐ค๐ฉ๐ช๐ต๐ฆ๐ค๐ต๐ถ๐ณ๐ฆ, ๐๐ฏ๐ง๐ณ๐ข๐ด๐ต๐ณ๐ถ๐ค๐ต๐ถ๐ณ๐ฆ, ๐๐ฆ๐ค๐ถ๐ณ๐ช๐ต๐บ; ๐๐ข๐ต๐ข & ๐๐ฏ๐ข๐ญ๐บ๐ต๐ช๐ค๐ด โณ ๐๐๐๐ค๐๐๐: Hunting Business & Operation Experts for your team ๐๐ข๐ญ๐ฆ๐ด & ๐๐ข๐ณ๐ฌ๐ฆ๐ต๐ช๐ฏ๐จ; ๐๐ช๐จ๐ช๐ต๐ข๐ญ ๐๐ข๐ณ๐ฌ๐ฆ๐ต๐ช๐ฏ๐จ; ๐๐ฑ๐ฆ๐ณ๐ข๐ต๐ช๐ฐ๐ฏ (๐๐ถ๐ด๐ช๐ฏ๐ฆ๐ด๐ด ๐๐ฑ๐ฆ๐ณ๐ข๐ต๐ช๐ฐ๐ฏ, ๐๐ถ๐ฑ๐ฑ๐ญ๐บ ๐๐ฉ๐ข๐ช๐ฏ, ๐๐ฆ๐จ๐ข๐ญ & ๐๐ฐ๐ฎ๐ฑ๐ญ๐ช๐ข๐ฏ๐ค๐ฆ, ๐&๐); ๐๐ช๐ฏ๐ข๐ฏ๐ค๐ฆ & ๐๐ค๐ค๐ฐ๐ถ๐ฏ๐ต๐ช๐ฏ๐จ; ๐๐ถ๐ฎ๐ข๐ฏ ๐๐ฆ๐ด๐ฐ๐ถ๐ณ๐ค๐ฆ๐ด (๐๐, ๐๐๐๐, ๐๐๐๐, ๐๐ฐ๐ฎ๐๐ฆ๐ฏ, ๐๐ฆ๐ข๐ณ๐ฏ๐ช๐ฏ๐จ) โณ ๐๐๐๐ค๐๐๐๐: Matching your company with the right Executives & Leaders ๐๐ญ๐ญ ๐ญ๐ฆ๐ข๐ฅ๐ฆ๐ณ๐ด๐ฉ๐ช๐ฑ ๐ณ๐ฐ๐ญ๐ฆ๐ด ๐ง๐ณ๐ฐ๐ฎ ๐๐ข๐ฏ๐ข๐จ๐ฆ๐ณ๐ช๐ข๐ญ, ๐๐ฆ๐ข๐ฅ, ๐๐, ๐๐๐, ๐๐ช๐ณ๐ฆ๐ค๐ต๐ฐ๐ณ & ๐-๐ญ๐ฆ๐ท๐ฆ๐ญs Join us in our mission to find your experts. Connect with us today! ๐
