Job Description
- Setting laptop for new employee
- Manage hardware and software distributed to employees
- Desktop support in hardware and software
- Log incident and service requests via email and phone
- Track, follow up and close cases within agreed SLA
- Basic server and network equipment support
Requirements
- Bachelor Degree in Computer Engineering, Electrical Engineering, Computer Science/Information Technology or equivalent.
- Having experience as Technical Support Engineer, Network Engineer or similar role.
- Have a basic skill of Network routing, switching and IP Phone.
- Familiar with Cisco product & environmental.
- Willing to work with a shift schedule.
- Having additional knowledge/skill in Microsoft 365 & Security (such as Palo Alto, Cisco Umbrella, Fortinet) will be prioritized.
- Placement at Lippo Karawaci, Tangerang
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About PT Multipolar Technology
Learn MoreIndustry
Information Technology
Location
Jakarta Selatan, Indonesia
Company Size
>100 employees
Culture
Innovative
We strive to constantly pursue innovation of our products and services
Integrity
We uphold honesty and virtue in every single product/service we deliver
Respectful
Everyone should be treated with courtesy and professionalism
