Desk Collection Team Leader
PT Indonesia Fintopia Technology (Easycash)
- Contract
- On-site • Jakarta Selatan
- Negotiable
No Sign Up Required!
Job Description
- Distribute and monitor the agents assigned accounts
- Review collection activities including customer contacts, PTP, call attempt, duration, and WhatsApp usage
- Team management, including motivating the agents
- Help the agents to solve problems
- Review the agents performance
Requirements
- 1 year experience as Collection Team Leader for legal fintech company
- Minimum Diploma / Bachelor Degree in any field
- Able to work under pressure and target oriented
- Possess a valid AFPI Supervisory Certification
- Ready ASAP
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Fintopia Indonesia (PT Indonesia Fintopia Technology) is a subsidiary of Fintopia Inc. Founded in 2015 and headquartered in Beijing, China. Fintopia Inc. provides affordable financial services for everyone, especially for those unbanked and underserved. Fintopia Inc. quickly expands across Asia with Indonesia being its second largest market by transaction volume.
Fintopia Indonesia (established in 2017), led by its product Easycash, has 24 million cumulative registered users and has provided IDR30.5 trillion of total accumulative loans since its establishment. The company has more than 4 millions total accumulated borrowers with various backgrounds, such as small business owners, farmers, students, and other professions
