Job Description
- Handle process and coordination with customer
- Handle customer automotive loan and have methodology for them
- Checking customer invoices that are due or may have already passed the specified due date
- Preparing data on receivables that have been paid by customers.
- Contacting or collecting from customers who have overdue payments past the specified due date.
- Processing customer invoice data that is approaching the visit or collection schedule.
- Preparing periodic reports for management, which must be accurate and up-to-date.
Requirements
- At least have 1 years experience in Desk Collection
- Good understanding Desk Collection Process and good Coordination with one department and other department
- Good understanding of customer automotive loan and desk collection methodology
- Good communication and negotiation skill
- Able to operate computer and Ms Office
- Able to adapt new technology in work
- Can join ASAP
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Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services.
In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.
