Job Description
What You'll Contribure On:
- Support business process by maintaining good relationship with external customers as well as internal stakeholders.
- Work closely with internal departments to ensure resolution of task including complaint from the external customers.
- Receive and response to the customer's inquiry through company's communication channel.
- Proactively seeking to resolve customer complaints and issues individually or by engaging and collaborating with other team members.
Requirements
What You Should Have:
- Preferable min. 6 month experience in Customer Experience or relevent positions (Freshgraduates are welcome to apply.
- Proficient in English and Bahasa Indonesia both written and spoken (Mandarin is a plus).
- Have a good analytical and problem-solving skill.
- Uphold empathy, patience and initiation.
- Willing to work on Saturday, Sunday and on public holiday.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
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