Customer Support
Sprout Digital Labs
Actively hiring 14h ago
- Full-Time
- On-site • Tangerang Selatan
- Rp5.000.000 – 6.500.000
Min. 1 years of experience
No Sign Up Required!
Job Description
Job Description:
- Respond to customer inquiries via the live chat feature.
- Deliver fast, accurate, and effective solutions to address customer complaints.
- Provide clear and accurate information regarding Toco’s products and services.
- Promote relevant products or services to potential customers.
- Resolve customer issues and escalate to the appropriate team when necessary.
Requirements
Requirements:
- Strong skills in Customer Satisfaction and Customer Support.
- Good analytical and problem-solving abilities.
- Excellent communication skills.
- Customer service–oriented mindset.
- Ability to multitask and prioritize tasks effectively.
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Experience in the digital industry is a plus.
- Minimum of 6 months of relevant work experience
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About Sprout Digital Labs
Learn MoreAt Sprout, we are not just a digital product house— we are architects of digital futures. We partner with companies and corporates to envision, design, build, and market digital solutions that not only solve today's challenges but have the potential to evolve into standalone ventures.
Industry
Digital Services and Technology
Location
Tangerang, Indonesia
Company Size
>100 employees
Culture
Innovative
We strive to constantly pursue innovation of our products and services
Passionate
Strong belief and efforts are the base to achieve long term success
Collaborative
Here, we work together to make the dream work
