Customer Service Supervisor AEON Store
AEON INDONESIA PT
- Full-Time
- On-site • Bogor Regency
- Negotiable
No Sign Up Required!
Job Description
The Customer Service Group Leader’s main task is to control all of Customer Service operational process is accurate, always follow SOP with “Customer First” orientation.
- Ensure all of the complain from customer solved, and at least fullfill the customer expectation.
- Create and monitor staff daily working schedule.
- Propose and always updating the Customer Service Standart Operating Procedure in order to always exceed customer satisfaction
- A customer service supervisor participates in the meetings with the customer service managers and presents daily work report to them
- Always keep the cleanliness in the entire are of the store.
- Always keep the customer satisfaction
- To perform and support any additional tasks instructed to accomplish the company’s goals
Requirements
- Experienced : Customer service and cashier procedure, Planning and organizing, initiative, flexibility, presentation skills
- Skill : Good communication skill, problem solving, have strong leadership, complaint handling, computer literate and knowledge in MS Office.
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PT. AEON Indonesia
PT. AEON Indonesia is a retail company originating from Japan and is part of the AEON Group, one of the largest retail groups in Asia. PT AEON Indonesia was established in 2012 and operates in the retail sector offering various products ranging from food, clothing, household needs, to special Japanese products. AEON first opened its branch in Indonesia in 2015 by establishing AEON Mall BSD City in Tangerang, Banten. This marked AEON's entry into the Indonesian retail market and became the beginning of their expansion in the Greater Jakarta area.
PT. AEON Indonesia is a retail business that covers 4 main areas, namely Supermarket, Department Store, Health & Beauty, and Food & Beverage. AEON Supermarket provides daily necessities and quality fresh food.
AEON Department Store offers various non-food products such as clothing, household items, and accessories. The Health & Beauty section provides health, beauty, and personal care products. Finally, Food & Beverage presents various dining options within AEON. This combination aims to provide a complete and comfortable shopping experience for all visitors.
Our Company Website : https://www.aeonindonesia.co.id
Our Instagram : https://www.instagram.com/aeonstore_id
Our Tiktok : https://www.tiktok.com/@aeonindonesia
