Customer Service (Fluent in English)
ATI Business Group
Actively hiring 1d ago
- Full-Time
- On-site • Jakarta Pusat
- Negotiable
Min. Freshgrad
No Sign Up Required!
Job Description
- Act as the first point of contact for clients, addressing and resolving issues related efficiently and professionally.
- Provide timely and effective assistance to suppliers via phone, email, and live chat ensuring their inquiries are handled with attention to detail.
- Manage and prioritize client and supplier inquiries, ensuring all issues are resolved within designated timeframes.
- Escalate more complex or unresolved issues to the appropriate key personnel for further resolution.
Requirements
- Bachelor's degree in any Major
- Fluent in English (Speaking, Listening, and Writing)
- Have 1+ year working experience in Customer Service with English communication skills
- Fresh graduates with advanced levels of English communication skills are welcome to apply
- Willing to work in shifting mode (24/7) including public holidays
- Willing to be placed in either Central Jakarta (Batu Tulis, Gambir) office or BSD, Tangerang office
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About ATI Business Group
Learn MoreATI Business Group is a Business Process and Technology Solutions service company with Travel Industry as our expertise. We help our clients to take over their business operations so they can focus on their growth to provide the process, people, and technology.
Industry
Business Process Outsourcing (BPO)
Location
Jakarta Pusat, Indonesia
Company Size
– employees
Culture
Adaptable
Our team is flexible and resilient in the face of adversities
Trustworthy
Consistently making an all-out effort to sustain people's trust of our products/services
Integrity
We uphold honesty and virtue in every single product/service we deliver
