Customer Service
Howel and Co
Actively hiring 7d ago
- Full-Time
- On-site • Jakarta Barat
- Rp4.200.000 – 4.950.000
Min. Fresh Grad
Job Description
- Reply to customer chat from the provided platform (marketplace, e.g: Shopee, Tokopedia, Instagram, etc)
- Follow up on pending orders, Sales (unfinished orders), and shipping (order process)
- Ensuring orders that are input and processed are following customer request
- Coordinate with other related divisions if there's a change request form the customer
- Confirm if there's a returned item or complaint
- Make daily reports (including daily cases)
- Reply to customer reviews from available platforms
Requirements
- Min. Diploma/Bachelor's Degree from any major
- Good communication skills and ability to communicate with customers/buyer
- Fast typing and basic computer skills
- Can work with a team
- Able to work in 24 hours-shifting, weekend and national holiday
- Basic English skill is a plus
About Howel and Co
Learn MoreAbout Us:
Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.
We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.
Industry
Retail/Fashion, F&B, Start-Up, Financial,
Location
Jakarta Barat, Indonesia
Company Size
– employees
Culture
Innovative
We strive to constantly pursue innovation of our products and services
Fast-Paced
Swift in handling new challenges and producing new ideas to improve
Passionate
Strong belief and efforts are the base to achieve long term success
