Customer Service
MG Group
Actively hiring 1h ago
- Contract
- On-site âą Yogyakarta
- Negotiable
Min. 1 years of experience
No Sign Up Required!
Job Description
- Manage domestic and international hotel reservations from a travel agent or corporate
- Provide fast service in answering customer queries via phone, emails, and chat
- Investigate customer issues to find root cause, and offer solutions
- Confidence to follow up with hotels for room availability
Requirements
- Work opportunity in Yogyakarta
- Candidate must possess at least a Diploma in any field
- Preferably fluent in English for conversation with overseas travel agents, hotels, and suppliers
- Minimum 1 year(s) of working experience as Reservation Staff
- Have a background on Travel industry or Hotelier will be an advantage
- Willing to work in weekly shifts including on weekends/Public Holidays as per the shift.
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About MG Group
Learn MoreTHE B2B HOSPITALITY MARKETPLACE Connected dynamically to the worldâs top B2B buyers and sellers
OUR PURPOSE Leveraging technology and differentiated service to help travel buyers & sellers grow and win.
TECHNOLOGY-DRIVEN The Industryâs only microservices-based platform especially designed and engineered for B2B distribution. High-Performance JSON APIs and next-gen architecture maximize speed, flexibility, and simplicity.
Granular level control over your distribution by channel, market, and agency.
Industry
Hospitality
Location
Jakarta Pusat, Indonesia
Company Size
>100 employees
