Job Description
The role
Our customer relationship managers are responsible for engaging new customers and communicating the benefits of our products and services. The goal is to grow our customer base with effective but not pushy sales and marketing. You should have excellent interpersonal skills and be confident to approach people and convert them to customers.
Duties and responsibilities
- Present and promote our products and services to new customers
- Assist new customers to open an account
- Discover, develop and maintain positive relationships with customers
- Achieve agreed sales targets and outcomes
- Coordinate with other members of the sales team
- Escalate any customer issues to our customer care team
This role is available in Jakarta. Please only apply if you are already living in the Jakarta area.
Requirements
- Previous experience as a sales representative (ideally in a bank or financial company)
- Confident personality and positive 'always can' attitude
- Highly motivated and target driven
- Excellent selling, negotiation and communication skills
- Clear communicator with strong interpersonal skills
- Proficient level of English language
- Previous experience in the financial industry is a plus
Our mission is to build the best possible banking experience. A snazzy mobile app, super cool card, awesome interest rates, leading customer care and no pesky fees. Mondooli is banking that just works. Our team are key to our mission and together we are united to build the future of finance. We look for people who share our vision of always thinking how to make life better for our customers. Life at Mondooli is about working hard and playing hard. Goals are achieved and success is celebrated. We're a diverse range of people who embrace a culture of curiosity, inclusion, collaboration and open communication.
