Customer Experience Representative Staff
Anteraja
- Contract
- Hybrid âą Jakarta Selatan
- Negotiable
No Sign Up Required!
Job Description
- Menjaga relasi dengan klien
- Mampu berinteraksi dan melayani komplain customer dengan baik
- Mampu mengidentifikasi kebutuhan dan permasalahan client
- Sebagai PIC komunikasi tim internal dan klien
- Monitoring account klien end-to-end process
- Koordinasi dengan internal tim terkait
Requirements
- Berpengalaman minimal 1 tahun di bidang Fulfillment / Warehousing, fresh graduate welcome
- Minimal S1 /sederajat
- Mampu mengoperasikan Microsoft Office
- Memahami sistem WMS/Omnichannel/ERP
- Memahami E-Commerce trend
- Tech savvy
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Anteraja is a company that moves within delivery service and logistics, spanning over the far-east of Indonesia to the far-west. Of course, itâs only necessary that every service that we offer come with an app, and it doesnât stop thereââ our system is fully automated by a network of artificial intelligence (AI).
Not only we care about intellects and talents of our human resources, we also care about giving back to the community. Our culture is stemmed from the notion of #JadiOrangBaik, which directly translates to âbe a person of kindnessâ. We believe in democratizing our services and to help independent businesses grow with the tools that we offer to them.
Our investors include PT Adi Sarana Armada. Tbk, PT Semangat Bambu Runcing, and Time Prestige International, Ltd.
